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Privacy Policy

PRIVACY POLICY

Effective Date: August 12, 2026

Honey Laban LLC (“Honey Laban,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit, browse, interact with, or make a purchase from www.honeylaban.com (the “Site”).

By using the Site, you acknowledge that you have read and understand this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When you visit or interact with the Site, we may collect certain information about you automatically, as well as information you voluntarily provide to us.

The information we collect depends on how you interact with Honey Laban.

Information You Provide Directly

When you make a purchase, attempt to make a purchase, create an account, sign up for our email or SMS marketing, contact us, participate in a promotion, or otherwise interact with us, we may collect information such as:

  • First and last name
  • Billing address
  • Shipping address
  • Email address
  • Telephone or mobile phone number
  • Payment information and transaction details
  • Order history
  • Product preferences
  • SMS marketing consent and preferences
  • Email marketing consent and preferences
  • Information you provide when contacting customer service
  • Information you voluntarily submit through forms, surveys, contests, reviews, or other features of the Site

Payment card information is processed through our payment processors. We do not intentionally store complete payment card numbers on our own systems.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and your interaction with the Site, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language preferences
  • Time zone
  • Approximate geographic location
  • Referring website or source
  • Pages viewed
  • Products viewed
  • Links clicked
  • Search terms used to reach the Site
  • Date and time of visits
  • Information about how you interact with the Site

We refer to this information collectively as “Device Information.”

2. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to operate, maintain, secure, and improve the Site and to understand how visitors interact with our website.

Cookies are small data files stored on your device. Some cookies are necessary for the Site to function properly, while others help us understand website traffic, personalize content, measure advertising performance, or provide targeted advertising.

We may use:

  • Cookies
  • Pixels
  • Web beacons
  • Tags
  • Analytics technologies
  • Advertising and retargeting technologies

You may be able to control or disable certain cookies through your browser or available cookie controls. Disabling cookies may affect certain features or functionality of the Site.

3. GOOGLE ANALYTICS

We may use Google Analytics to help us understand how visitors use the Site, including information about website traffic, pages viewed, devices used, and interactions with the Site.

Google Analytics may collect information such as device information, usage information, and approximate geographic information.

Google provides certain privacy controls and options for users. Additional information about how Google processes information is available through Google's privacy resources.

We do not intentionally send information to Google Analytics that directly identifies you, such as your email address, telephone number, or payment card information.

4. HOW WE USE YOUR PERSONAL INFORMATION

We may use the personal information we collect for the following purposes:

To Process and Fulfill Orders

We use your information to:

  • Process payments
  • Confirm and fulfill orders
  • Ship products
  • Provide order and shipping updates
  • Provide invoices and receipts
  • Process returns, refunds, and exchanges
  • Provide customer support
  • Communicate with you regarding your orders

To Communicate With You

We may use your contact information to communicate with you about:

  • Orders
  • Shipping
  • Returns and refunds
  • Customer service inquiries
  • Account-related matters
  • Product availability
  • Website or policy updates

Marketing and Promotions

Where permitted by law and consistent with your preferences, we may use your email address or telephone number to send marketing communications about:

  • New products
  • Product launches
  • Promotions
  • Sales
  • Restocks
  • Special offers
  • Events
  • Other Honey Laban news

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

If you have opted into marketing text messages, you may opt out by replying STOP to a marketing text message. Message and data rates may apply, and message frequency may vary.

Fraud Prevention and Security

We may use personal information to:

  • Detect and prevent fraud
  • Detect suspicious or unauthorized transactions
  • Protect the security of our Site
  • Protect our customers and business
  • Investigate potential violations of our policies or Terms of Service

Analytics and Business Operations

We may use information to:

  • Understand how customers use our Site
  • Improve our website and shopping experience
  • Analyze trends
  • Measure marketing and advertising performance
  • Develop and improve products
  • Personalize website content and experiences
  • Conduct business and operational analysis

5. HOW WE SHARE PERSONAL INFORMATION

We may share personal information with third parties when reasonably necessary to operate our business, provide our Services, fulfill orders, process payments, provide customer support, advertise our products, or comply with legal obligations.

These third parties may include:

Shopify

Our online store is powered by Shopify. Shopify provides the e-commerce platform through which we sell our products and Services.

Shopify may process personal information in connection with your use of our Site and purchases.

You can review Shopify's privacy practices through its Privacy Policy:

Shopify Privacy Policy

Payment Processors

We use third-party payment processors to securely process payments. Payment processors may receive information necessary to process your transaction, such as your name, billing information, payment information, and transaction details.

Shipping and Fulfillment Providers

We may share information such as your name, shipping address, telephone number, and order information with shipping carriers, fulfillment providers, warehouses, manufacturers, or other service providers when necessary to fulfill and deliver your order.

Marketing and Email Service Providers

We may use third-party platforms to manage email marketing, SMS marketing, customer communications, promotions, and other marketing activities.

These providers may process information such as your name, email address, telephone number, marketing preferences, purchase history, and interactions with our communications.

Analytics and Advertising Providers

We may share certain information with analytics and advertising providers to measure website activity, understand customer behavior, measure advertising performance, and provide or improve targeted advertising.

Legal and Safety Purposes

We may disclose personal information when we believe disclosure is reasonably necessary to:

  • Comply with applicable law, regulation, legal process, subpoena, or governmental request
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our customers or others
  • Detect, investigate, or prevent fraud or security issues
  • Enforce our Terms of Service or other agreements

Business Transfers

If Honey Laban is involved in a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. BEHAVIORAL ADVERTISING AND RETARGETING

We may use advertising and retargeting technologies to show you advertisements for Honey Laban products on other websites, applications, or social media platforms.

These technologies may use information about your interactions with our Site, such as pages or products viewed, to help us measure advertising effectiveness and provide more relevant advertising.

You may be able to control certain personalized advertising preferences through the advertising platforms you use and through your device or browser settings.

7. YOUR PRIVACY CHOICES

You may have choices regarding how your personal information is used.

Marketing Emails

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email.

Please note that even if you unsubscribe from marketing communications, we may still send you transactional or service-related communications, such as order confirmations, shipping updates, or important account information.

Marketing Text Messages

If you have opted into Honey Laban SMS marketing, you may opt out at any time by replying STOP to a marketing text message.

You may also contact us using the information provided below to request assistance with your SMS preferences.

Opting out of marketing text messages does not necessarily stop transactional or service-related communications that are necessary to fulfill an order or provide a service you have requested.

Cookies

You may be able to control cookies through your browser settings and other privacy controls made available on the Site.

8. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Know whether we process your personal information
  • Access personal information we maintain about you
  • Correct inaccurate personal information
  • Request deletion of certain personal information
  • Obtain a copy of certain personal information in a portable format
  • Opt out of certain targeted advertising or other processing where applicable
  • Appeal a decision regarding a privacy request where applicable

These rights are subject to applicable legal exceptions and limitations.

To exercise a privacy right, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests to protect your personal information and prevent unauthorized access.

You will not be discriminated against for exercising privacy rights provided to you under applicable law.

9. VIRGINIA PRIVACY RIGHTS

If you are a Virginia resident, you may have additional privacy rights under applicable Virginia law, including rights relating to access, correction, deletion, portability, and certain opt-out choices.

To the extent applicable to Honey Laban and your circumstances, you may submit a request to exercise your privacy rights by contacting us at hello@honeylaban.com.

We may request information reasonably necessary to verify your identity and process your request.

If you disagree with our decision regarding a privacy request, you may contact us to request an appeal. We will review applicable requests in accordance with applicable law.

10. CHILDREN'S PRIVACY

The Site is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided us with personal information, please contact us at hello@honeylaban.com so that we can take appropriate steps to delete the information, where required by law.

11. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • Provide our products and Services
  • Complete transactions
  • Maintain business and transaction records
  • Provide customer support
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our agreements
  • Protect our legal rights

When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

12. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information over the Internet is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

13. INTERNATIONAL DATA TRANSFERS

Honey Laban is based in the United States. Depending on the services and third-party providers we use, your personal information may be processed or stored in the United States or other countries.

Privacy and data protection laws in those countries may differ from the laws where you live.

Where required by applicable law, we will take appropriate steps regarding international transfers of personal information.

14. DO NOT TRACK

Some web browsers may provide a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our Site may not respond to such signals.

15. THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to third-party websites, applications, social media platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, legal requirements, or regulatory obligations.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect personal information.

17. CONTACT US

If you have questions about this Privacy Policy, would like to exercise a privacy right, or have a privacy-related complaint, please contact us:

Honey Laban LLC
Email: hello@honeylaban.com
Phone: (804) 500-7504

You may also contact us by mail using the business mailing address listed on our website or in our business records.

18. RELATED POLICIES

This Privacy Policy should be read together with our other applicable policies, including:

  • Terms of Service
  • Return, Refund, and Exchange Policy
  • Shipping Policy
  • SMS Terms and Conditions, where applicable

By using the Site, you acknowledge that you have had an opportunity to review this Privacy Policy.